I got hold of pair of Fi:zi’k M1 Uomo shoes which just happen to be THE most comfortable shoes I’ve ever owned. Not just cycling shoes, but any pair of shoes. They’re amazing.
Except they’re not. Second ride out, in muddy but not horrendous conditions, this happened….
Basically the rear ‘tread’ on the shoe has just fallen off. This happened at Swinley, the previous ride was in Thetford so neither well known for awful rocks and lots of walking. Which isn’t great on a £320 pair of shoes. An email has been sent to Fizik to see what the outcome will be. Will update this as and when stuff happen, so far I’ve been asked to fill out a ‘quality assurance’ form (oh teh ironing) but to be fair they replied in less than 24 hours. We’ll see….
Not sure why i’m saying this given the heel has just fallen off yours but….what is the fit like? Same as you would for normal shoes or is it Shimano/Sidi one size up? Quite like the look of the M5 so might get a local shop to order a pair in as i need some new slippers.
I had a pair of Lakes and in the box was a small piece of paper with a product notice along the lines of:
“If the tread falls off, glue it back on with silicone sealant”
Hopefully Fizik are a little more customer focused than that!
To be fair – the fit is amazing. I’ve got custom fit shimanos and DMT’s and these trounce those by some margin.
They also seem to come up quite big, I’ve gone down a size rather than the other way, and that’s in relation to normal shoes (size 10 rather than 11). But without doubt, very very good fit for me, just a shame they’ve fallen apart.
Contacted Renata (I know! I’m picturing her to be a sultry Italian lady) who is sending me out a new pair via courier. They want me to box up my old pair and send them back for investigation. How good is that!
Very happy, 48hr turn around – Paligap could learn a lot!
I’ve had M5’s and M1’s this year and totally agree, they are the most comfortable fit there is.
M5’s did 9 days at Iron Bike and survived, unlike 2 previous pairs that were not Fizik shoes!
M1’s are perfect, lots of racing and training and no major wear. Love them!
Those DMT’s I’ve got fell apart Matt. I’m getting sent all over at the moment so haven’t had chance to get back to drop them in at the shop. Dropped Paligap a line cos I just could post them off through work and they couldn’t have cared less!