Hia T E I N,
I've been running Devilles for almost a year. I had the 2011 then received a 2012 as part of my original purchase deal. I think it's a really fab fork and I hope you'll love yours.
As the service interval is over 1 year perhaps we'll be lucky and someone will step in as UK agent. Even if they don't I feel it's not a nightmare to send suspension to Toulouse for a service, as long, that is, as they don't take ages to do the work and send it back.
When I got the 2012 one it felt awful and that scared me as I was leaving for Inners the next day, however, I got this instruction to set equalisation from R53 and it then really came to life:
TRC in the OFF position during these steps.
1- connect your shock pump and leave connected for entire procedure
2- drop all the air out. not entirely necessary but at least you'll know where you are. you'll notice as you dump the air out the top chamber it will then start rising again as the pressure bleeds through from the bottom chamber. keep dumping the air till flat
3- pump up to 2 or 3 bar
4- slowly compress the fork 10-15mm a few times. this allows air to move between the chambers. monitor the pump pressure. you should see it drop a bit as the chambers equalise
5- repeat above 3 or 4 times till you get up to @ 9bar. equalizing every time you put in more air.
6- finally, set the pressure for your weight and equalize again
At first the original Deville I had on test felt too "springy" to me on climbing. And I messed it up over a couple of rides by trying to make it feel like my old Van 36, thinking back now, WHY did I ever do that?
Then I spoke to Shinny who sold me it and has looked after me ever since.
So, next, I swallowed the BOS pill.
Run the settings are factory defaults and learn to like them, ONLY THEN consider adjustments, keep at 15 out on all three adjusters for quite a few rides. DO NOT test it in the carpark. Get a fast run over some rough ground with those std. settings.
I suggest you ride a lot like this before you move away from those settings.
I have found this to be true of the BOS Idylle SC and the S**Toy too. BOS sure seem to know what they are doing.
I think we'll be fine with servicing, J-Tech seem a like a nice setup and they can do it, although I suppose they might get stuck if special BOS parts are needed.