I busticated the rear mech hanger on my Planet X XLS frame.
This hanger has 3 screw holes to fix it into the frame. I asked Planet-X which model was required to replace it, they pointed me to their website and I ordered the part accordingly. FSPXFRCNCMH-BLK-XLS.
A few days later the hanger arrives, it has 2 screw holes and does not align with the frame at all. I contacted support and was advised to return it, which I did. I included a photo of the original and wrong hangers to make sure the mistake would not be made again.
But of course, it was. Today the replacement arrived, exactly the same as the last one. Completely wrong and with only two screw holes.
Can I get this hanger from another company anywhere who might actually send the right one?