We’re the closest relatives – he had no children, so there isn’t anyone to even understand what the estate is – he lived in local authority sheltered accommodation so there is no property involved.
One of us could apply to be Executor but we wouldn’t know where to start in terms of the admin of discovering bank accounts, insurance etc.
In that case the use of this type of company makes sense but 23% (PLUS VAT!) seems awfully high….but also I suppose if the estate is only £800 they could be out of pocket.