Mine has now shipped – 48 hours after the order was placed which now means I'll be woken by the postman tomorrow. 👿
Not a complicated order, some chain lube, Hope brake adaptor and a Sram PC951, all in stock. Missing a day on a late'ish order I can understand but they should not be advertising that their aim is that goods ordered before 3pm are despatched 'same day', when quite obviously, going by the number of recent complaints, they are not able to achieve that. This is the third 'late' delivery I have had since early July, giving a 50% failure rate.
A day late is one thing, 48 hours suggests that there is a problem.