I’ve just got home from a trip out that included a visit to my local Halfords to pick up one of the 5l bottles on Muc Off for £13 that I’d reserved using their online Click & Collect thingy.
After 10 mins increasingly frantic searching it transpired that the bottle had mysteriously disappeared (possible sold to someone else in error).
“Not to worry” I said, “I was just getting it while it was on offer, I’m not desperate for it, have you any more coming into stock soon?”
“Yes” said the cycle dept manager, “I can have another bottle here tomorrow afternoon, or, if you prefer you can have 5 1l bottles to take now”
I decided to wait for the 5l bottle to be delivered, still at the £13 price as I can pop in over the weekend (the shop’s only a mile from my house)
Just as I was leaving the store manager gave me a 1l bottle of Muc Off as a apology for the inconvenience.
I call that a good result 🙂