Just a quick post
I contacted them to let them know my father had passed away, the person on the phone said to me…..
" can you prove it! You had better send us a death certificate"
I passed the details onto my solicitor to sort it out.
I received a court summons last week for my father, they ignored the contact from me and the solicitor letters.
I will never ever use them after this, shocking customer service.
Matt