Had a pretty good run recently loads of really nice customers old and new. But a few weeks ago someone did something which I haven’t quite figured out yet.
Comes in and tries on an item of clothing, asks if we price match to which I say “I will try my best” then he left the shop.
Comes back later the same day and shows me said item of clothing at half the price we are selling it for (already £15 below rrp) on a large online retailers website on his phone. So I do the usual thing and check on our PC to make sure it is the same item and in stock on the other website.
When I searched it came up at the exact same price as we are selling it on the website he showed me. He then wouldn’t show me his phone. When I said can I see it again and just paid for it and left. So I’m not sire but think he might have edited a screen shot or something to try and get me to price match a made up price… Which would not have happens as would have been about a 20% loss on the item anyway.