not wishing to rock the boat but…i am a student and im rather grateful to the student loans company. if it weren't for them i wouldnt be here!
however, so far i have not had any issues which i havent been able to sort out with a couple phone calls.
OP: send it recorded! seriously if you don't you can never proove they got it.
P.s. not all students just go out every night and get pissed!
…some waste money on bikes…lol (only kidding i have a job here and at home)