Yes as some have said, this was my filestore – all my photos of my life and travels from ever. I don’t have backups. I stupidly trusted that Qnap would keep it secure as I’ve followed all their advice and suggestions. Please don’t give me a lecture on backups. Already upset enough as it is :(
Security Counsellor is all well and good but I’ve been running Malware Scanner that Qnap suggest with absolutely nothing found and my system was fully updated and they still got in – meaning that the advice from the last attack (last year) wasn’t correct.
I managed to stop the attack and am following a method on Bleeping Computers to try to restore my files but am struggling. I’ve logged a ticket with Qnap and am waiting a reply.