The simple fact of it is that “Mr Smith lives at wherever” isn’t sensitive. But the clincher is that Mr Smith whop live here, has bought things from This Shop. That becomes ‘Sensitive’. Even before email addresses and phone numbers are disclosed. Basic notion being one rule must fit all in such scenarios, and so there can be no difference in law if Mr Smith has bought brake pads and a dropper from superstar or he has bought a blow up doll, 4 butt plugs, an SS uniform and some poppers from Loveitupyourarse.co.uk – revealing either of these is viewed the same way, so as to protect against any judgement of what is or isn’t shameful/proper etc. To be honest that is fair enough. Mr smith has the right to put kevlar pads up his bottom in the privacy of his own room before donning his ss uniform and shredding the local woods.
It is not the information that is bad, but the fact that the origin of it reveals information about the person.
It hasn’t stopped me from buying SS today. Though I do limit what I buy from SS based on the fact I’m yet to hear of one uncontested warranty claim – ever.
I do also suspect it is this and other similar things that result in such witch hunt subtexts to threads.
Hope have (as has been shown on these pages) a lot of warranty claims, but then they sell a lot of stuff, only they know the true figures behind it, but they deal with warranties in a way that has people singing their praises. But they also are not a budget brand, and aren’t so close to the bottom line as I imagine SS operate at so maybe a more lenient attitude doesn’t threaten the business and they feel they can take the longer view.
Not sure what my point is, other than, “Sings and Roundabouts, init”.