The CEO is a nob. Can someone send him this thread.
But amazing as it sounds, there are people who want the shite that is served at Little Chef. Some people wouldent know good food if they choked on it. If HB changes it too much they will have to get new customers. But the problem may be that everyone associates Little Chef with shite food. It will take some publicity to get new customers in the door. Oh and some pots and pans. The business model of low quality food, low skill staff and a big portion will have to change.
Some of the staff are amazing – that manager who has been there 25years – how sad is that. Most of his working life has been to serve shite food that will have helped fat people get heart attackes. Put that on your grave.