We have similar problems although not quite on the same scale. The hypocritical nature of things is unreal. We recently had a ‘costbusting’ scheme designed to save money where possible. One of them was to recycle stationary. Ideal for all those half used post-it pads etc but while we are all scratching around using secondhand biros our director has dropped two Blackberry’s down the loo and upon replacement two of the other senior management wanted ‘one like his too’ so we ended up paying out for 6, SIM free handsets, 4 of which were totally unnecessary and 2 could have been avoided with some care.
Staff are hugely demoralised and overworked, doing two jobs each most of the time and then people wonder why stuff goes wrong, doesn’t get done properly or sometimes, just not done at all. Over Xmas we were open for the first time in a good few years, three extra days. No management at all were on site during this period as they ‘needed a rest’. 😡