Free legal advice is very much of the ‘you get what you pays for’ variety, IME.
Without going into the detail (it was complex!), I was being ‘threatened’ by a north-eastern trading standards authority on behalf of a client thrice removed. (Told you it was complex!)
I immediately called the FSB hotline and was told I didn’t have a leg to stand on, that I should not only capitulate but that I should lay on my back, supine,and submit to whatever happens next.
My next call was to my local trading standards authority. Their advice was ‘Tell them to go **** themselves!’
Which I did. Still got no feedback from it!