This was from Superstar when I got my order sent last week,
Hello thankyou for your email, we will update status via emails on your order and account. You will get a notification once your order has been shipped and collected by our shipping partners when it happens.
We are moving to a fulfillment warehouse so parts are in several locations. Your order may ship as two shipments. While this is underway we are not shipping every day from the Lincoln warehouse.
We apologise for the inconvenience and will process orders and emails as fast as we can. while we transition to the new warehouse
So the company maybe shut while the transition happens?