Can’t say I feel particular loyalty to any specific bike shop & I’ll happily go online. That said I will buy from them if the product is in, its reasonably priced (ie not more thatn 10% more), I want to try it on first, or I have a specific question about what I’m buying and need advice. If not I’d go elsewhere.
I must say I struggle to understand this bond between biker and LBS. maybe I’ve not been around long enough or maybe I’m to skint to be frivulous with my pennies and always look for a bargain. One thing I would say is that I’ve spent over 3k in my LBS over the last 12 months (2 bikes, various clothers components etc) and can’t say I feel particularly more valued than the bloke standing next to me looking to replace the breakpads on his Muddyfox for the first time in 20 years. Certainly never been offered a discount…or even a cup of tea for that matter…
Not complaining about that either, but certainly don’t see why I should show loyalty to them at the expense of my wallet..