Sounds about right…sadly
when my kona got nicked they phoned me after 6 weeks to inform me that they would be checking the cctv footage…which gets deleted after 4 weeks.
I got a bit pissed off with that – so they offered me a counselling course. I don't want **** counselling, i want my **** bike back!
I also caught and confronted a bike thief about 200m away from a cop van. A friend banged on the window of the van and told them what was going on and that there was likely to be a nit of argy bargy, and they told him to go away!