Every other post I’ve made shows a £25.00 refund and how it has been worked out. I simplified the events because people are saying that the refund was the admin charge, which it’s not.
He pays £329.00 for Item B
He takes it back. They charge him £25.00 admin fee for opening the box.
£329.00 (Item B) minus £25.00 (Admin fee) = £304.00
He now has £304.00 ‘credit’ with which to make a purchase.
He chooses Item C for £279.00.
The difference between his remaining £304.00 ‘credit’ and his £279.00 (Item C) purchase is £25.00
They refund him this £25.00.
He has therefore paid £279.00 (Item C) + £25.00 (Admin fee) = a total of £304.00