Recently bought a Carrera Fury from H (obviously). Sales staff were helpful, though I didn't need any advice as my mind was made up re. the bike after some research. The bike was priced incorrectly (too low) and they honoured the displayed price with little pressure from my end. So far so good. However, build was very poor – air shock running at such high pressure the fork was essentially rigid, and a front mech so out of adjustment it would not even shift to the inner ring. The "faults" took me five minutes to fix, but if you weren't that way inclined it could have been a bigger issue. Bottom line is that there's no way I could have got a bike of that quality for the price I paid anywhere else, and the basic product quality is good. The issues with the build were disappointing but not surprising, and I'm going to try another store for the free 6 week service to give them another go…