The software on the actual watch is OK, what annoys people is that the watch is only configurable when connected to the MovesCount software which is web service.
MovesCount has had two major outages in the last 3 weeks, meaning people cannot use their $400 watch, e.g loading new trails for races, accessing their data, configuring a new screen on the watch. And all because Suunto want to force people to use their own MovesCount site as a social network.
If Suunto provided an offline version then all these functions that are on your watch would be available to you.
Just check out the Facebook site for MovesCount for the real vitriol people are spewing.
I do like the watch a lot, and would rate is highly, especially if you’re interested in multi sports. There is a new Ambit3 on the way with bluetooth which is looking to compete with the new Garmin Forerunner.