Let’s get a little perspective on this for a mo!
Part for fork ordered, item is stored in a warehouse , yes a WAREHOUSE!
What part is the op not registering that anything to do with bikes, parts and tiny pieces of plastic/metal/rubber is highly difficult to get to in a hurry even if the WAREHOUSE is well organised.
Basically having worked for a warehouse in the bicycle charity form, I fully understand how Richie and his team feel having located your piece of desired material item to then send on to you as you paid the postage, all’s fair.
A little compassion for those/us mere mortals who work in the bike trade as they also have to do a load more tasks than specifically finding just your item.
Of course they’re might be teething issues with the whole Mojo deal breaking off to Silverfish and that’s ok, because guess what life doesn’t run any smoother than your so called bloody forks. Phew, at least that cider is kicking in now to allow me to type this.
IT REALLY NEEDN’T BE SAID