I’m sensing a bit of a theme here, you keep riding things to destruction. What havent you broken on your bike this winter? :?
I’m not knocking Hope, I think they have great products, but I do think they are clever in developing the ‘perfect warranty/perfect product’ mystique. Fact is I hear load of people talking about the great Hope warranty – which actually means loads of their stuff breaks.
But I dont hear people going on about say Shimano stuff always breaking (lets not re-start the cup/cone vs cartridge bearing debate again).
Superstar would do well to take a leaf out of Hope’s book and stop arguing with everyone about warranty problems, because the bad sentiment really harms their otherwise excellent business model.