My experience last week started off ok, hope BB in stock at competative price, ordered last saturday quoted 1 to 5 working days, rang up thursday to check progress told they had been dispatched, nothing turns up friday so ring back to be told it has just arrived with them, I got a little miffed about being told an untruth but they did redeem themselves in the end by sending before 9 next day. FWIW their prices seem very competative if they got there dispatch sorted they could well be a force to reckon with.