I long for a shop where I can drop my bike off in the morning and pick it up after work. One where the part doesnt have to be ordered and take most of the week to come and fit.
I understand the whole ‘can’t keep everything in stock’ Im not unreasonable but with internet prices and next day availability I’m keen to give it a go myself.
I would much prefer the one to one friendly experience, but in a world of super impatience and must-have-it-now, it just doesnt work like that and I feel sorry for the shops that find it hard.
My local bike shop ‘was’ fantastic for turning things around fast and nothing was too much trouble, always worked late and was reasonably priced.
Yes you guessed it for all his hard work he went bust.
On the other hand another local shop has a huge amount of stock but is rude, unhelpful, arrogant and thinks he’s doing me a favour by me spending money (on the rare occasion when all else fails) Rant over!!:)
If you could find a balance of stock, service and still make a good living then I hope you do well…..business plan is high up there on the essential list.
Good luck matey.