Taff, I threatened leaving last night and she didnt even put up a fight much to my horror.
Update, re promised by 9am this morning, nope! but by about this evening back online
What they didnt say is it had now defaulted all my wifi settings so took another 1 1/2hrs to realise what the problem was as I couldnt understand why my passwords wouldnt register.
Infact communication has been non existant and for the girl on customer services last night not to even try to keep my with VM really pished me off to the point of tweeting Richard Branson. As a result he has tweeted me back a couple of times and I have sent his staff a email covering he last few days poor service.
I’ll keep you updated.