yeah, parcelforce. useless. they mistyped a letter of my postcode when they got it at gatwick and delivered my bike kit to the wrong person, luckily they didn’t accept it so back to depot. then they blamed bd.de, but bd had their labels right.
i know way more than i wanted to about the route my stuff took…
yay for bd, boo for pf. how pf are still in business amazes me, they **** up so often. even if you pay the extra 2E for DHL, it goes to PF when it lands in UK.
also when i had to call bd.de about a mising order (technical problem), they were very professional and spoke pretty good English. better than my german 😉