I just can’t get with the notion that somehow I have to court a bike shop to get a good price, I don’t want to have to be buying them cake or pretending we are all such great mates. I have real friends so that base is covered, i just want decent service and a good price. If I’m laying down serious cash, I’ll want to deal, but I don’t want to be dicking around to get 2 quid off some headset or wasting my life staring at stuff in a shop just to groom some lbs when I could be riding. I don’t mind paying a few quid more on smaller items if I just get good effecient service. But given the range of views on here, the lbs has a tough task, and they will never please everyone.