Sorry this is a week old just venting a bit of frustration, the bike isn’t due to arrive yet but…. I liked this little comment from their Website.
“If you order a bike please note that all our bikes are custom built to order. When you order a bike, it is scheduled into the ‘build queue’ and you will be notified of a bike build (birth!) date. We keep you informed every step of the way; currently the build queue is 6 to 8 working days”
Build time is 3 to 5 days atm, but I am yet to receive a email from them on a Kaffenback I ordered on Friday, the only correspondence I have had from them is from the help ticket I submitted.
Saying that the bike has progressed from picking to packing (not build phase?) doesn’t help I forgot I was going on to visit the out-laws next week, I did email them asking to change the address but they cant as it’s my 1st order, except I’ve order wheels before now…. so am hoping it will be here by Saturday…..If not I will have to call Yodel to see if they will keep hold of it for a week, Joy!
Anyways again sorry to bring up a old thread, thought it better then another “Oh No Planet X/On-One thread”
Cheers, Steve