Are my expectations to high?
– Yes
1, Its monday morning, the busiest time of the week is the weekend, They could have sold out over the weekend, suppliers don’t open let alone ship over a weekend so no chance of stocking up on them.
2, Its niche item. sorry but waterproof trousers aren’t a high turnover item (like bib-shorts/high-vis jackets) so doesn’t make sense to stock large quantities or prioritize floor space over other items that are.
3, Its been belting it down.
4, why didn’t you check Evans website or call the shop.
5, google earth their warehouse. imagine that on Cardiff High Street
IMHO you’d have got the same experience just walking into any altura or endura stockist without checking first.