Yeh, I’ve just had the same issue – Camel back warranty not worth the paper its written on…. I really have no recolection of where i purchased it from, and what should it matter if there is a lifetime warranty ? I’m certainly not going to get someone I DIDNT purchase it from to warrent it !
Dear Simon
Thank you for your e-mail regarding your Camelbak reservoir, we are sorry to hear of the issue you have experienced with this product.
We would ask you to return the item to the shop from which it was purchased for inspection under warranty, any warranty claim lies with the retailer even if it was given as a gift or won as a prize. This also includes mail order and internet companies as the product should also be returned to them for inspection.
As well as the receipt a proof of purchase can include a credit or debit card statement or delivery note. If you have mislaid your receipt then please discuss with the shop further.
With kind regards
Wendy Shaw
Customer Services Administrator