Yeah best thing for a LBS to do is forget about mountainbikes and sell road and commuter bikes.
The singletrackworld crowd are not a target market for an LBS.
We have dropped all but two of our mtb brands this year and re-focused on clothing accessories and service.
Still got some sweet bikes but these require time in the shop to spec and are not ideally suited to internet sales.
We have also looked at what we sell and tried to focus on brands that arent sold down the street.
The LBS is a great place to be working, customers are great, except some, but a **** is a **** no matter what hobby they have.
i love cycling and the sport of cycling and so do our customers so we sell what they want and we all have a good time, next stop is coffee and cake. would love a belgian style bar too, just need the landlord to let us have the next unit along.