Our opening times are 9:30 to 5:30.
I dont think we have ever opened and closed at those times.
Though one of the lads did get in to the habit of being out the door and done at 5:30. When he was doing that we very nearly went bust.
Now we are open late and early every day/night.
We notice a lot of customers come in between six and half past.
had customers pick up race bikes at midnight when we were preparing them for an event. (They dropped them in last minute as always)
However, we dont open Sundays or Bank Holidays.
We advertise when we are closing and we get a massive rush the three weeks beforehand.
Personally I have been to bike shops on Sundays and Bank Holidays and everyone is just browsing because they are bored.
Our staff have families and ride with our customers so why have them at work away from the customers?
But customer is king as long as they are not an obnoxious t**t, then they can go to another shop. But then they will miss out on the coffe and cake and chocolates and biscuits, and pizza. (We are a bike shop btw) just the local pizza shop gives us free pizza some days at 5:30