cranberry – Member
What does your 2 years of support experience entail – what were you supoorting/what level/how many users/what sort of organisation ?
I’ve had 1 year doing helpdesk support at a college of ~2000 students+staff in a team of 6. We had a new building built so I got to move and install hardware, patch into switches etc. I didn’t have much responsibility but I was straight out of college and the team taught me a LOT.
My second year was at a high school where I had more responsibility, AD/WEB/Windows admin/backups/Switch+patching/Imaging services/support, The list goes on as I basically supported anything with a plug attached! It was a small team (me and the network manager), again I learnt a lot from him.
As much as I enjoyed working at the school I wouldn’t particularly choose to work at another, the lack of funding for equipment was absolutely atrocious.