Winstanleys is my LBS, I’ve been a customer for years without issue, they never let me down pre covid19 but the pandemic has really f#cked them up, hopefully they’ll pull through and get back to normal soon.
I order most of my Hope stuff from them, usually its just a couple of days delay if not actually in stock, their operation is similar to merlin, ie just one unit on an trading estate so not a big workforce like CRC.
It would be a real shame if they went under.