Ah, it got you too. I think the terrain and my weight accelerated my failure! I blazed the customer service path for you! What did you go for afterwards? I got a Bandit 26.
Yeah afraid so.
I got a Yeti ASR5 and very happy with it. Shame about the grapil as I loved it, and it had a lot going for it, the geometry and suspension feel was ace. Was well thought out for Uk riding – good mud clearance, tough finish, etc. The geo and fit were spot on, just a shame it folded like butter.
I really hope Genesis dont give up on Mtbs as I really like the brand and don’t see Saracen in the same light. Saracen seem to be targeting a younger market with their branding etc. There is definitely a place for Genesis making well thought out quirky bikes, in a similar vein to Cotic and I hope next year they expand their range again. I think Saracen need a reality check on their pricing too.