Hope sell upwards of 50,000 hubs a year. You think they’re all failing? when you make stuff, some stuff fails, even the best designed product in the world will have a few failures if enough are produced.
My marker of a quality product/company is not if I have a problem or not, but how a company deals with it. obviously if the same problem persists over and over again then it’s an issue. I’ve never had a broken Hope part and I’ve used a hell of a lot of them.
This. The thing is, if something breaks, particularly something expensive, people are going to (quite understandably) moan to the high heavens about it. When something doesn’t break and just gets on with working, then we don’t tend to hear about it so much. The working-perfectly components made by Hope, Shimano, Volkswagen, Apple and countless many more manufacturers vastly outnumber the faulty ones, but bad news travels faster and further than good.