So – this has probably been done earlier in thread – but lets look at those costs –
According to TM the ticket cost goes to –
“Paying the artist, Hiring the venue, Running the tour, Marketing the show, Insuring the event.
But the fees Ticketmaster takes go towards many costs including giving our fans a quick and secure ticket buying experience
Security technology, Websites & apps, Payment provider costs, Staffing costs, Ticket scanners, Venue, Box office equipment, Offices, running costs, Customer services, Promoter”
So there seems to be plenty of double payments there – the venue double dips as does the promoter. So security tech, box office equipment & scanners are the same thing, didn’t realise TM even had customer services.
So looking at Billy Joel –
Tickets
£320.00 according to TM – That’s for artist, venue, marketing (although for a massive artist like this or Oasis surely just the fact they are there is enough & the fans do the rest cos it’s so exciting) running the tour & insurance
Transaction Fee – presumably the cost of running your card or paypal – most other things I buy don’t have this added cost.
£2.50
Facility Fee – haven’t we already paid that as part of the main ticket?
£5.00
Service Fee – TM staff etc… Anfield has a capacity of 61,276 for gigs so assuming a sell out & that service fee was £17/ticket that’s £1,041,692 TM cream off the top to run their operation. Of course that doesn’t take into account the more expensive the tickets the higher the service fee.
£34.00
So I guess the question is how much does it actually cost to provide ticket services & infrastructure to run a gig of this side. It wouldn’t surprise me as well if some of the flat original ticket price goes to TM from the promoter so they get paid to provide their ‘service’ to the promoter & then charge the end user to purchase from their platform.
It’s an absolute disgrace.
EDIT – I also just noticed while researching the above – there is also a timer to purchase tickets. So pressures fans into buying – that is illegal in other sales areas I think?