I do all my own building/servicing so I never use my LBS for that. Not one for all the latest kit/clothes etc either so I tend to make do with whatever i’ve already got.
But, I do like having a decent LBS to go and have a browse/chat. And as a lot of my rides start from the shop I do tend to buy stuff that i might need that day from them; food, patches etc.
Oh, and if you get to know your shop staff they will likely discount stuff to make it cheaper than CRC anyway. Which is nice.