Vodafone are such utter ****!
Their network is rubbish, I get dropped calls all the time and when I can talk to someone the line is completely silent until anyone speaks, then you get a load of static in the background. Which means if there's silence for more than a second you think the line has gone dead again.
Their customer service is appalling, they don't reply to messages, don't call you back, and make it impossible to cancel a contract in a timelly manor.
Their website is utter rubbish, until yesterday I've never been able to get the bill payment section to work, it always just says that it isn't available. Then when you ring their automated payment system it switches from key pad input to voice command halfway through. Voice command doesn't work, so it takes 30mins of repeat calls to pay a bill.
They've just (finally) cancelled a contract of mine, it was supposed to go pay as you go, but it is now dead. Thanks for that.
Now they want to properly cancel my 'unlimited' data plan and cap me at 500mb. I don't know what I use, but it will be more than that each month.
Due tot he above and their general attitude to their customers, if I can extricate myself from this shower of shite, on the grounds of them removing the cap, I will.