Are you for real?
The faceless internet shop is just that ….. One big warehouse with stock of hundreds or even thousands of lines in one place .
J E James independent retailer which you expect to manage and hold stock of the same hundreds and thousands of items in three different locations.
You were happy to ‘use’ the LBS to try on though … Taking up their time and staff….. Which you can’t do online ……. Did you give JE James a chance to get your colour choice ?
Without JE James the post could well have been about the poor service (again) of an online retailer…… About your delivery being a day late, too tight, trying to return, taking a parcel to the post office a minute after they closed , then not getting a quick refund….. Or maybe the correct size being available….. But not in your colour choice !
:-)
Think your alone on this one fella