In their defence, they've been spot on with me regarding the server issues. This morning, I received confirmation that yesterday's order has been dispatched and the following:
Hi there,
Firstly, I apologize for the problems you have been experiencing.
CRC is currently running a new server at present it is running in tandem with the old server as the address of the new version has not filtered through to everywhere yet.
As soon as all users on the old site have been removed then this will cease to be accessible, we will transfer the information held there to the new one.
The server swap is the reason you are having issues logging in or seeing orders in your account. The situation will be resolved when the information moves over.
Until then please bear with us, the improvement in speed and stability should be worth it.