Yeah the custom ones, I daren’t imagine how many emails he gets from people asking for custom graphics, how can the poor guy be expected to whip up designs for everyone overnight? Off the shelf ones are excellent and come extremely quickly!
And when I emailed to ask for the 10% discount voucher as I missed the code, he replied within the hour, and refunded me the difference.
Good for some, terrible for others. I’d shop again, personally.