you are crittisizing ALL LBS’s from experiances from one or two shops you have been
Didn’t think I was actually nor other posters. I was critising some LBSs which I been in, and had had experience of, for slating products they’ve not even tried which, from OP’s original post, sounded like what your colleague was doing. The product in this case was irrelevant, it was more to do with LBSs giving opinions on products they have not actually tried. I know some excellent LBSs and I am certainly not aniti-LBS.
Thought we had finished there as had agreed it would not be fair to judge Bike City on one experience but clearly this thread needs to be dragged out some more 🙁 😉
Seriously, good luck with the business Jason.