Tanks @bigginge, much appreciated. Hopefully some loctite will keep this next lot in or are they just falling out from being bashed around on rocks?

Leatt 6.0 3df knee pads.
But honestly where I’m riding I really don’t think they’re that necessary. Have had a few wipeouts but they’re never the kind where the kneepads have been needed to save the day.

However they seem to sit well with pedalling all day and I never feel they impede in any way or feel too bulky. So I’m quite happy to just keep in the habit of wearing them for that one wipeout where I’ll be glad I had them on.

Gloves always especially considering the other week I managed to tear up my new TLD shirt in some prickly stuff in a body surfing incident. And would have been wincing like a baby for the rest of the ride if my hands had taken the full brunt of it naked.

Judging from everyone else’s bar widths it is looking extremely likely now that I’ve realised my bars aren’t as narrow as I thought they were a bit of a chop is in order.

Ideally it would be better to get a cheaper narrower bar to try it first but I dont think I have the patience for that. I’ve been eyeing up the OneUp bar so if worst comes to he worst and I’ve cut the SixC too short I can just wait for OneUp to come back in stock somewhere one day and replace it.

Considering the kind of riding I have around Haldon off piste I definitely prefer being able to fling the bike around more easily than have the stability of a much wider bar

Thanks for the feedback people it’s been helpful.

@devash – crazy how much of a difference it made to me with the bike handling. Are you running fairly wide bars?

Dagnamit! I swear I had these bars cut at my LBS. They’re Raceface SixC 31.8’s so came in 785mm,

Ive defo had something cut off them but not enough it seems! Measuring tip to tip of the grips which are angled at the end so are longer than the bars inside by a wee bit Im still showing 780ish mm on the tape measure.

Im only 5ft 7. Could have sworn I had them cut down to 760mm

I dont know if this is a bad idea or not but I had some old DT swiss wheels with stubborn end caps. I didn’t have a vice or anything remotely sensible to try and pry them off with so:

I just used the axle, poke it into the end cap just enough to not go into the hub body itself and use that to slowly wiggle the end cap loose, worked a charm

@scc999

Thanks thats really helpful. I think the Leatt 3df 6.0 are a tad thicker than your Raceface Ambush so they might struggle a bit more under the Fox Rangers.

So its actually pulling the material over the knees apart?

@cynic-al

I genuinely don’t know anything about this stuff. The quoted text was from the message I received from the guy who machines the headset cups. He’s saying he can get up to 2 degrees from the head tube

I’m not after 2 degrees, that would be a bit extreme for my bike. I’m just a little curious about this whole slacker thing and was interested to see how it would translate on my bike. If I didnt like it at least I’d now know I don’t like it. But don’t want to add other factors into it if it can be helped Ie seattube angles and BB height etc

He’s a gazillion miles away which is why wanted me to provide him the measurements he asked for

@cp

Its a custom “angleset” for a 2016/7 Canyon Spectral.

I know there are premade ones already available from certain companies but they have external headset cups for the bottom bearing which raises the head tube further increasing stack by 13mm and slackening seat angle and raising BB. I was looking at ways of slackening Head Angle without those other knock on effects from having the external cup

Surely if you are not sure one bike is right for you then you just buy another one that fits what you need?

Exactly why I started this thread. If manufacturers dont quote max insertion how can we be sure that the bike we like with right geo, specs, price, colour, wheel size, blah, blah is right?

Thanks for the input guys

@kahurangi @singlespeedstu – thats what Im hoping, that they do actually have deeper insertion points than actually appears.

but what seems to get missed by many is that a dropper post needs the same (acutally a bit more) length in the outer/non dropping length to hide the retracted tube in.

That above quote is exactly what Im getting at. Despite my itty bitty 29inch inseam I find the 180mm(170mm shimmed) OneUp dropper sits at the perfect height for long uphill slogs, and dropped it is just right, out of the way of catching my thighs (fat thighs/not enough thigh gap or any other similiar excuse lol). When I had the reverb in there it wouldnt drop enough to not snag on my thighs every now and then.

But obviously a 180mm dropper is going to be longer downstairs so it needs to go deeper into the seat tube otherwise when dropped its still going to be too high to not catch on my thighs. Hence the question does shorter seat tube = lower insertion point universally?

I hope its OK that I linked the photo from FLOW Mountain Bikes review of the Spectral 29?

Thanks, i guess its time to get the old needle and thimble out

Oh FFS just ride it and stop worrying about trivial shit.

Might as well just delete my account then.

But to be fair I think I’ve ended up thinking that way as well (eventually) but it took me a whole lot of trivial concerns to eventually realise that it was all very trivial and not worth the words to type it out.

I’ve mentioned the use of a pumped up inner tube, that’s just for purposes of setting the repair patch overnight as suggested in a thread on here somewhere. But will be (attempting to) run it tubeless again

Would boost and non-boost end caps be the same with the difference being only in the hub body itself?

I’m currently on the 3 pawl Shimano HG but was thinking to switch to XD freehub to finally replace out my Sunrace 12spd cassette with GX cassette

@cougar

If mods are happy to change the thread title.
It would be better if it said something like:

“Be wary of using hotmail emails contacting customer service departments”

Thanks

@airvent

@oneupcomponents

You are absolutely right, how do I change the thread title? I cant find a way to edit it?

As I said in my email to Owen & Fraser at OneUp just today:

“…You guys really have done whatever it takes to get this sorted and I hold my hands up to the fact that there was no failure on your part in this as you can’t act on something that you don’t even know exists (missing emails)

And as people have suggested I change the STW thread title to reflect my realisation of this. I don’t know how to do that but will figure out how to get it amended.

I know the title of my Singletrackworld Thread does not reflect accurately on you as individuals and as a company and as some have remarked, definitely the opposite of what my thread title suggests.

I apologise for my grouchy behaviour. You(Owen), Fraser and Jon have all rallied in incredible fashion to get this taken care of…”

I always use the old hotmail when I dont want to get spammed to death in my personal email inbox, online registrations for forums and websites and stuff ;-)

Thats all its good for.

@oneupcomponents

Thank you Owen I did notice that a confirmation popped up in my hotmail email. Though the new invoice had the original address on it and not the work address I sent in reply to Fraser via email around 5pm today.

Which now has me wondering has that 5pm email vanished from your systems? I am unsure now of how to maintain communication with you.

I’m glad you managed to do some digging around and found the original conversation I was having with you back in August prior to purchasing. I apologise that we had such a lengthy 1250 word exchange but my requirements were a little complex due to my and my bikes and your posts dimensions.

But you can also see there how when I replied to Corey on the 14 August it took further prompting from me to finally hear back on the 1st September

Having finally heard from Fraser @oneupcomponents from what he was telling me it does seem fair to say that there is nothing OneUp could have done differently in this situation

He was telling me that he could not find any of my previous emails in his system apart from the one they missed last week. If due to some odd technical reason my hotmail emails are not consistently being delivered to OneUp then I admit I genuinely cannot fault OneUP customer service for this situation. And their customer services reputation should not be tarnished by my experience.

If there is a moral to this story maybe its to never ever use hotmail.com email adresses.

@airvent

Thanks for the reminder to breathe, I am way more chilled now as I have just received an email from Fraser@oneup customer service offering his assistance to get this resolved and of course after Jon the owner intervening on this thread.

But seeing as Jon the owner himself claims (even now in middle of a pandemic) that “they pride themselves on responding to every email within 2-48 hours and several singletrack members here and in another thread state they received immediate responses even in the middle of a covid pandemic and Fraser at customer service says they have a 6 man team responding to emails and doesnt know how my emails got missed, please define what you think disproportionate means and why in this case I shouldn’t consider something is wrong with the communication channels considering I have sent emails on:

26 Decemember, 29 December, 3 January, 6 january, 12 January 13 January and didn’t receive any response until I started this thread today

@oneupcomponents – Thank you for your intervention here Jon.

As it so happens, I sent you a very non-happily worded email with pdf attachments of previous email correspondence and transcript of conversation with Yodel Customer Service earlier this afternoon at 2:40pm. you will have received the same email from two addresses, my personal gmail account and the hotmail account that was registered to the order #U5469.

the subject was:

“Re: Get Stoked – Your OneUp order #U5469 is on the way”

I even tagged it as High Importance.

@walleater

I appreciate you trying to be the voice of reason, but if several members here and many other forums are all claiming excellent response times in these circumstances then no I don’t think I or anyone else in this situation NEEDs a new sense of reality

and as for suggesting I read a webpage to get an email address, thanks, sometimes we do overlook the most obvious things, but I suggest you also take that advice and read the OP before responding to OP and that way you will have spotted that I have sent multiple emails and you can safely assume I did not send them to anyone@somewhere.whatever

Which is why I am asking for ALTERNATIVE METHODS OF COMMUNICATION as in the defualt method is not working out

@v7fmp – thank you for the other email suggestions

I will give those other addresses a crack and hopefully someone there might pass it on the right way

…and I’m suprised they have not sorted it

Its more that they’ve not even acknowledged that they have noticed I am having an issue. I am literally in radio silence from OneUp nothing since the automated order confirmation email and shipping confirmation email.

I can definitely understand that they will be busy. But I wouldn’t expect it to take over 3 weeks to reply to any email. As some of you guys are saying you get pretty quick responses, (might have to pull out the old race card here, JOKES, KIDDING!!!!)

But if they are using a UK fulfilment company then I guess trying to find a contact telephone number is just never going to happen.

If it wasn’t for the fact that these damn things are never in stock and you have to wait months and months to get one it wouldn’t be such a big issue.

I spoke with Courier cust service and they said there’s some issue at their end with the package not having scanned right (whatever that means) so they will investigate but if no further progress on tracking info or delivery to contact OneUp

Which I have been trying to do since December and not heard anything from them

I take back what I said about the polypropylene liner gloves under the Madison Avalanches working out. They are struggling at 0 degrees, frozen numb! And generally I tend to be pretty tolerant of the cold. Seems like the the Avalanche glove tips aren’t quite as windproof as I expected.

@ralston88

I love my MT7’s, everyone I ride with who is on shimanos is impressed by how powerful they feel compared to their own with light one finger braking. But I do notice that they take a little time to warm up. The first few minutes of riding I do have to be aware that they aren’t quite up to speed yet.

I don’t really know if that’s to do with scrubbing off something on the surface that builds up due to where I keep the bike or just the system getting up to operating temp.

I did bodge up one of the bleed screws. But once you learn you never do it again. Can get spares for a couple quid. There was a thread a while back and I mentioned about how you dont really need to screw in the bleed screws tight to secure a seal, once the o-ring is seated the seal is made so tightening much more makes no difference, just needs light torque to seat and that’s it. Once you get that they seem to be ok.

Can’t comment on durability of levers as I’ve not had any major wipeouts yet to test them. But a few odd smashes and they’re still going strong.

I would say I don’t like the two finger levers on the MT5 and much prefer the one finger lever that comes with the MT7. I’d imagine the levers are better for larger handed riders.

And yeah I’m also waiting for if/when I destroy the levers to mix and match with Shimano levers.

@mahalo

direct your mate to the ZTTO dropper, everyone seems to love it, I even ordered one after reading about it on this forum. Just make sure he isn’t a numpty like me and puts the clamp on the wrong way round, ergonomics get wierd! lol

@panzerjager

How did you send them a message on fbmessenger? I cant seem to find any way to do that?

When I open messenger and search for OneUp and all I find with the correct logo is OneUP Components Ecuador!!!

This reminds me of a time a year or two back when I had an issue with CRC and they were swearing blind that they were replying to me and their systems apparently were showing they sent messages to me but I was not recieving them.

I though there could be something goofy going on with Hotmail.com accounts and their customer service system

Anyone else experienced this

Thanks for all the quick helpful responses guys.

you are right, this is exactly what has happened. I also singed up for notification of stock and as soon as it pinged in my hotmail account (which I obviously received from OneUp) I was on the website asap and parting with my hard earned.

I immediately emailed the next day after ordering as I realised I am barely ever at home as working 12 hour shifts these days so wanted to change delivery address to work address which is a 24 hour manned location.

I constantly get the automated messages from OneUp ie invoice, delivery due etc but never had a reply to any of the emails I sent to the address I have been using that @cnud is confirming

Nothing in spam either. I am starting to get quite frustrated with this silence to the point that im almost tempted to just pay a bit more and sacrifice some drop and get a Bikeyoke.

I had a few questions last year and fired off to Bikeyoke and their main man Saki replied within a few hours and we got in to a good exchange about my needs and setup. I was so impressed with the effort and commitment. If I didn’t have the max insertion/max drop/lowest stack issues that I have I would happily pay the higher amount for a Bikeyoke just because of how awesome it was to deal with Saki

Chinese eBay Carbon Fibre bars, best compliance in the game, could probably touch your toes with hands still on the grips ;-)

I got a pair of Madison avalanche last winter. For riding when it was hammering down with rain and almost 0deg temps. I found my thumb tips would still end up getting frozen midway through ride.

Caught some talk on one of the ski forums I think about using polypropylene liner gloves. As they are meant to be pretty durable compared to merino and silk.

Ordered Extremities Thinnys as recommended off Amazon for £4. Seem to be working well under the Madison’s.

On my medium spectral, seat tube is 440mm. I’m short at 5ft 7. With my 125 reverb I needed it out about 2cm from top of seattube so I could get as efficient pedalling extension as possible as the guys I ride with love uphill long slogs and I’m nowhere near as fit as them so need all the help I can get.

but when lowered I would find that it caught on my mid thigh every now and then. So ordered a 180 OneUp that would be as high as I needed (just over 200mm from collar to rail and drop shimmed down to 170mm) slammed into seattube all the way but when dropped wouldn’t catch my thighs anymore. But that OneUp (when it turns up, having some issues with courier and can’t seem to get any response from OneUp, but that’s another story)

The thing I’m very aware of now is that not all seat tubes will allow me to get the dropper in far enough. I should just be able to get the OneUp 180 (267mm full inserted length) into the spectral but a trek remedy for example won’t insert as much as the spectral can so I’d have to use a lesser drop post which means it would still catch on my thigh.

So as well as looking at drop, when looking at frames I now have to give a lot of thought to maximum insertion into seat tube.

@Olly, do it mate! That’s half the fun. And when you cack something up its even more motivation to figure it out and uncack it

A while back I got it into my head to work out if feasible and what bits and pieces I needed to order off SJS cycles and Silverfish so that I could turn a fit4 performance fork into a performance elite with the adjustable LSC. I never got round to doing it but it helped me understand my forks and suspension a bit better. Not saying that translated into any improved ability on the trails but it’s a start, lol

And before that was the time I bought a knackered magura mt7 master cylinder off Pinkbike just to take apart to see if I could jerry the piston in it to take up a fraction of the lever dead stroke

I came across silk cycles somehwere before, I think I tried messaging Jake a few months back to ask if he was still active on the maintenance side of things but I never heard back from him.

Has anyone had dealings with the chap recently?

@davewalsh & @ssboggy

How stupid do you think I am? Well multiply that by 3 and you are almost half way there, lol

Yep I just noticed that I managed to put the clamp on backwards. And putting it the right way makes all the difference hahahahah.

Thanks STW

Off the back of this discussion I have just ordered and received one of the ZTTO remotes for a (hopefully) soon to arrive OneUp V2 dropper with 2.1 actuator.

Ive just tried getting the positioning of the remote on the handlebars to my liking, the thing I’ve noticed is that I dont like how angled back the lever blade seems to sit (the lever reach I guess, which I see is adjustable on the PNW loam lever.)

Did anyone else have any issues with the positioning and ‘ergonomics’ and how did you resolve it?

What I mean is when the lever is in its normal resting position its quite far back behind the bars towards me. (this is while keeping the rotational plane of the lever around the ball bearing horizontal so that it is a simple flat push forward to make the lever rotate around the bearing)

So if I then adjust the levers position further around under the handlebars to be in the preferred thumb reach position, it now becomes more of a scoop upwards from under with the thumb kind of motion to activate the dropper because the rotational plane around the bearing is now inclined.

I would prefer a more straight horizontal push towards the front wheel kind of action as that causes less disruption to my grip on the handlebars while im holding on for dear life. And my thumb can naturally drop onto the lever rather than really trying to reach for it.

For those using this lever with Oneup v2.1 actuators, how many mm of lever travel (or how many mm of cable pull) do you need to fully actuate the dropper. If the lever has more travel than is actually required I could put a physical stopper on the lever body (to adjust the reach) so it doesnt come all the way back.

anyone else in similiar position?

‘I hope you don’t put out big watts’

Yeah I’m pretty safe then I guess ,,🤣

I had a quick gander and the angle the chain outer plates are pulled as they come off the jockey wheels doesn’t seem so extreme, besides it seems the teeth engage more on the rollers rather than against the outer plates. Under the cassette it is probably under less tension so might risk it for a bit of local spot riding. The car park is never too far away.

What’s the worst that could happen, end up mangling the derailleur? Something not right about it anyway good excuse to replace it!