bikeworks?!
i always heard it was good so took my hope tiglide in to get the BEARINGS replaced. they gave me back the wheel with PAWLS replaced and insisted there was nothing wrong with the (12 year old) bearings. the guy even span the wheel, and said “there, wheels don’t roll much better than that!”
got home and spun it – it felt like it was running on grit, exactly as when i took it in. so i never went back (except to get them to put new bearings in FOC), because TWO people showed their incompetency – the mechanic and the sales person. awful awful awful
the bike chain, on the other hand, helped me size myself to my bike quite nicely 🙂