MSP, I’ve been on both sides.
Here’s a thought experiment.
Let A invest in & build a fantastic product and put it on a shelf.
Don’t tell anyone about it (that’s sales & marketing)
Let B build something that’s only half as good, but invest in literature, salespeople, publicity.
After 3 months, who has the revenue?
I agree that all other things being equal you need a great product & service – but the sales process HAS to be there.
I’m pointing out that even in the space idustry which you think is pure and bullshit-free, there is a need for the suit & tie to bring in your wages.