Hi. A few years ago I bought a used car from a Ford main dealer (It was a Rover 600, so we are talking about 10 years). That developed a few faults and after about 3 months I returned the car..
The dealer was very good and agreed a swap for something of similar price from his stock.
So my guess is if the car is used, this could be an option. If it was brand new then would the finance company step in?