Right, my 2pennyworth…
Have ridden with the guys from 2 wheels a number of times at the wyre forest when the wed night fast boys would go out from the duke william.
also ridden with Paul from Race Co over Clent, when Votchy was demo'ing a orange 5. ( both shops wil leave you for dead!!)
Have used 2 wheels a number of times,for accessories like forks , new wheels, brakes , stems etc . ( oh and a bike for my son)
Been in Race co but never brought anything major other than grips and brake pads. Each time I've been in Race Co ( plently of tire kicking visits) Paul was fine to talk to.
Times at 2 wheels, Andy has sorted me out warranty claims on frames brought when I lived miles away at High wycombe and the original LBS from which I brought the bike had stopped dealing with Marin. ( with no issues etc) Race face BB,s swapped after failing with in 6 weeks etc, and given me discounts on stuff which at times have boarded on being fraud!!
This is with me not spending vast amounts of dsh with them either.
Two wheels can be a bit opinionated on kit etc, ie pushing the kit they actually sell ( fair do's, but it's an opinion not the law) but have always provided a top notch service.
As for RD saying, look in the shop doorway, and make your mind up, the shop is stocked way better that my main LBS!! Bit cramped maybe, but hey do you want space or stock??