Oh dear…
… me and my local forest have done it again. 🙄
I have really enjoyed this frame and it’s seen some fun riding… I ride hard and have a history of breaking frames but this bike has seen nothing that in my mind would cause such a failure.
CRC and Hotlines/Ragley where exemplary throughout the warranty process and I have nothing but praise for Shauna at CRC and Steve at Hotlines.
Within a couple of days (as per the CRC email response) I was informed that it was covered under the warranty but unfortunately no replacement Troof frames were available, and as I didn’t want any other frames that CRC/Hotlines had a full refund was arranged… once I had taken steps to ensure this particular Troof frame was beyond use.
Taking a hacksaw to it was rather personal… bye bye friend… it was a rather short but very entertaining relationship (6 months).
Looking back through STW to find this thread I noticed I’ve recomended the Troof (as an excellent handling bike with a 160m fork) on quite a few occasions, and I hope that those who have purchased do not have the same experience as me. It’s such a shame as it really was a fantasticaly fun frame which suited where and how I like to ride.
I’ve now to find a replacement hardtail that can deal with my rather particular requierments… no mean task!