cheers for the information. wasnt bought from a local bike shop as its quite a new bike, so have emailed the company i got it from.
I have video’d the lever action, although its more in the feel than the look, but the rear brake (right in the video as watching) is stiff to compress as returns slowly, compared to the left brake which is really reactive and easy to compress.
http://youtu.be/rp7dQ9Q5pwE
will see what the bike shop says but might need to then take it somewhere local. bit annoying after spending £6k but fingers crossed its nothing that cant be sorted easily.